Gifting & Discount Tickets — Help Center | Regal (2024)

Gifting & Discount Tickets — Help Center | Regal (1)

Check Regal's gifting pages for current pricing.

Purchased 2010 or later:

No. Products purchased after 2010 have no expiration date or dormancy fees and may be redeemed at any time. (Unless otherwise noted on the product itself.)

Purchased prior to 2010:

Please consult the terms and conditions located on the product itself. You may also reach out to CorporateBoxOffice@RegalCinemas.com for additional information or assistance.

Online via credit card

We accept American Express, Discover, MasterCard, & VISA.
Orders may be placed here.

Mail via check/money order

Company checks made payable to Regal CineMedia Corp. will be accepted.
No personal checks will be accepted.

Please ensure a Printable Order Form is included with your check to avoid any delays in processing.

Mailing address for order form and payment:

Regal CineMedia
c/o Gifting Fulfillment
101 E. Blount Ave.
Knoxville, TN 37920

Invoice & Purchase Order

Order will ship when EFT/ACH is received – NOT when purchase order is received.

First Order

  1. Forward any vendor onboarding documents or other information to CorporateBoxOffice@RegalCinemas.com.
  2. A Regal representative will review., sign, and return your documents.
    Once your internal onboarding process is complete – please email your completed purchase order to CorporateBoxOffice@RegalCinemas.com.
  3. Purchase order must include Name, Company, Date, Products, Quantity, Shipping Method, Payment Date, and any other order specific information. (We will reach out if additional information is required.)
  4. Payment is received via our accounting department.
  5. Order is shipped via our fulfillment team.

Additional Orders

  1. Email your completed purchase order to CorporateBoxOffice@RegalCinemas.com.
    Purchase order must include Name, Company, Date, Products, Quantity, Shipping Method, Payment Date, and any other order specific information.
  2. Payment is received via our accounting department.
  3. Order is shipped via our fulfillment team.

Does not apply to print @ home products – physical only.
Current shipping rates.
Please allow 1-3 business days for order processing.

Yes. However, VIP Movie Tickets are not valid for the first 12 days of most new releases.
An upgrade fee (amount varies by location) may be paid at the box office for admission during this period.
(Additional surcharges may still apply. See Terms & Conditions for details.)

No. Due to the discounted nature of our products, we are unable to offer Regal Crown Club points for the purchase of Gifting products. However, RCC members will have the ability to earn points when redeeming any of our tickets/vouchers or using their gift card.

As of August 2023 – any $9.00 (Low-Market) Premiere Ticket redeemed in California, New Jersey, & New York will incur an automatic $1.50 surcharge – paid at redemption.

Additionally - we have launched $10.00 (High Market) ePremiere Tickets. These will not incur the automatic fee when redeemed in CA, NJ, NY.
(Other surcharges may apply – see Terms & Conditions)

Order minimum of 50 – applies to all Premiere Ticket orders.

Physical (Premiere)
Multiples of 10 (i.e., 60, 70, 80)

Print @ Home (ePremiere)
Individual (i.e., 51, 52, 53)

Surcharges may apply based on several factors. Visit our terms and conditions page for surcharges associated with discount ticket products.

Yes. Enter the “Manual Code” located on your ticket into the “Promo Code” box on the app or website.

No. Premiere Tickets are non-refundable and will not be replaced if lost or stolen. Premiere tickets should be treated like cash. See Full Terms & Conditions for full details.

No. Discount Premiere Tickets may only be purchased through the Regal Gifting Team and shipped to a business/personal address or delivered electronically.

Order minimum of 10 (full-price) or 50 (bulk) – applies to each voucher and every order.

Physical
Multiples of 10 (i.e., 10, 20, 30)

Print @ Home
Individual (i.e., 11, 12, 13)

No. Concession Vouchers must be redeemed in-person at a Regal Concession Stand.

No. Concession Vouchers are non-refundable and will not be replaced if lost or stolen. Concession Vouchers should be treated like cash. See Full Terms & Conditions for full details.

Small Popcorn

  • Can pay upgrade fee for larger size (amount varies by location.)
  • Can NOT be used for specialty popcorn.

Small Drink

  • Can be used for a small soft drink or bottle of water (subject to availability.)
  • Can pay upgrade fee for larger size and/or frozen beverage (amount varies by location.)
  • Can NOT be used for alcoholic beverages.

Candy

  • Can NOT be used for “extra-large” and specialty items.

Snack Pack Combo

  • Includes – snack-size popcorn, junior-size beverage, and snack-size Welch’s Fruit Snacks.
  • Can pay upgrade fee for frozen beverage or substitutions (amount/availability varies by location.)
  • Can NOT upgrade drink size.

An Ultimate Movie Pack includes 2 (two) Premiere Tickets & a $10 Regal gift card.
(See Premiere Tickets or Gift Cards sections of this FAQ for specific questions related to each portion of this bundle or Terms & Conditions for full details.)

Ultimate Movie Packs may be ordered in any quantity. However, bulk discounts are available. Reach out to CorporateBoxOffice@RegalCinemas.com for more information.

No. Currently, the Ultimate Movie Pack is only available in physical format.

However, our new concession vouchers are available to Print @ Home and can be used alongside Regal’s Premiere Tickets to complete the movie experience.

Gift cards are physical cards that will be shipped upon placing your order.

eGift cards can be delivered the same day or scheduled for delivery on a future date. eGift cards also have no shipping/handling fees and come in a variety of movie related designs.

If your gift card contains a PIN, you may check the balance.

Gift cards that do not contain a PIN must be checked manually at any Regal location.

No. Gift cards (Gift & eGift) carry no expiration date or dormancy fees.

Are there any exceptions to this?

Yes. From time to time Regal or its affiliates may offer special promotional Bonus Cards as a bonus or reward. Terms applicable to such promotional Bonus Cards will be specified on the cards and may differ from the terms set forth above. See Full Terms & Conditions.

No. They are redeemable at any Regal location nationwide for tickets and/or concessions.

Yes. Gift or eGift Cards may be redeemed online via REGmovies.com or the Regal App.

Protect Gift Cards & e-Gift Cards as cash. If Gift Cards or e-Gift Cards are lost, stolen, damaged, or destroyed, proof of purchase and proper identification will be required to obtain a replacement card.

The replacement value will be the value of the card at the time the card is reported as lost or stolen.
(A small processing fee will be applied upon replacement.)

  1. Once your order has been placed, you will receive 3 (three) emails.
    1. An official receipt for your order.
    2. A password protected link to download your file.
    3. The password to access your file.
  2. Click the download link to download the zip folder with your tickets/vouchers.
    1. The file will contain a PDF for each ticket/voucher, as well as an excel list containing all codes.
  3. Select the appropriate file and input the password received previously.
    1. The password is only required for first-time access to each file.

The PDF attachment will contain 1 (one) page per ticket/voucher ordered.

EXAMPLE: 400 Premiere Tickets = 400 pages

Yes - adjusting your printer settings will allow you to print up to 4 vouchers/tickets per page. Click HERE for more information.

Printing any more than 4 (four) per page may cause your tickets/vouchers to be unscannable at time of redemption)

While it is possible to scroll the PDF and scan the QR codes from most smartphones – we recommend printing out the vouchers, to ensure the best experience.

Yes - if you have Adobe Acrobat, you may use the split PDF function to remove the pages required.

Alternatively, you can use the “Print to PDF” feature by selecting the page range required in your printer settings when saving.

Gifting & Discount Tickets — Help Center | Regal (2024)

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